We will be limiting close contact (i.e. being at less than two meters of each other) to less than 15 minutes to minimise risk of infection, the consultation and feedback part of our sessions will be done by phone or video call prior to your treatment. We will arrange a suitable time for this, which could be just before you come in for your treatment, or even the day before.
I will need you to send me a pic of your tongue before your arrival as we will keep our masks on during treatment.
Once you get to the clinic (after sanitising your hands- see below), you will be going straight to the couch so that I can give you the acupuncture treatment to deal with your symptoms. I will stay for a few minutes until you are comfortable and then leave the room as I usually do for you to relax on the couch. On my return to the room, I will proceed to take all the needles out and leave you for a minute or two so you get ready to go back into the world.
Payments: I will be asking you to pay by Bank transfer whenever possible. This can be done in advance or straight after the session. I will ask you to text me when you have processed the payment. Please let me know if bank transfers are not possible.
Appointments can be made via text, email or phone call to shorten the face to face contact. You can book a course of treatments to make this easier.
Hygiene and other practicalities
You will be asked to refrain from coming to the clinic if you have had any cold or flu symptoms within the previous week or if you have been in touch with someone who has had these or similar symptoms. I understand this means you may have to cancel at the last minute, I will not charge a late cancellation fee if this is the case.
You will be required to wear a mask at all times. I will be wearing a mask too and a visor so I can safely stay with you for a few minutes before leaving the room.
On your arrival to the clinic, you will be asked to wash or sanitise your hands. There will be a suitable sanitiser available with over 70% alcohol content.
There will not be waiting rooms available in any of the clinics so you will need to arrive as close to your appointment time as possible.
I will not be able to have two people in the room at the same time. This means that if you usually come with a carer or a member of your family, we will have to make a different arrangement
There will be no drinking water available at any of the premises so you will need to bring your own bottle of water if you need a drink.
Depending of which clinic ou are visiting, there may not be a toilet available. I know this is a hard one but things are constantly changing so please ask if in doubt.
Doing my bit
All clinics including my home practice are getting thoroughly cleaned with disinfectant every week.
I will be wearing a mask and also a visor, and wash or sanitise my hands before, during, and after treatments.
I will allow 15- 20 minutes between sessions to disinfect all surfaces including door handles, furniture, treatment couch, etc; and allow a change of air in the treatment room.
When giving treatments, I will be wearing clothes specific for that purpose, not ones that I have worn in the street. They will be washed straight after finishing work
In my home practice, I have installed a UV germicidal ceiling light with enough potency to cleanse the room before and after use- this has been recommended to me by an engineer who has looked into the optimal use of UV for this purpose.
The professional guidelines may change, I will continue to implement any new ones as they get issued to provide as safe an environment as possible.
Last but not least, a bit of boasting! I have completed two training courses with the WHO on Hand Hygiene and Environmental Cleaning and Disinfection, just to make sure I’m covering all bases to keep us all safe.